Within the Trenches Ep 618

Ep 618 features Morgan, an Education Manager for Pafford Emergency Medical Services out of Mississippi.

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Episode topics –

  • How Morgan’s early experiences shaped her passion for EMS and dispatch

  • The realities of dispatcher training, including unforgettable first calls

  • The importance of mentorship and building a supportive team culture

  • Dealing with trauma, burnout, and staying resilient in public safety

  • Advice for future dispatchers and changing the culture for the next generation

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ricardo Martinez IIComment