Within the Trenches Ep 559

Ep 559 features Julie, a Senior Level 3 Dispatcher, with St. George Communications Center, Utah. 

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Episode topics –

  • Julie's transition from nursing school to a career in law enforcement and dispatching

  • The unique traits and skillset required for the demanding role of a 911 professional

  • Navigating the challenges of the COVID-19 pandemic and its impact on the work culture

  • The importance of effective leadership, training programs, and a positive work environment

  • Bridging the gap between seasoned and new dispatchers to foster a supportive industry culture

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ricardo Martinez IIComment