When you think about the word "preparedness," what comes to mind? What types of things do you prepare for most?
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Episode 376 features Adam Timm, Head of Change Management at RapidDeploy.
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9-1-1 is a tough job. It’s even more challenging during a pandemic. In time, the daily hassles can take a toll, pushing the most dedicated telecommunicators out of a job they love.
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When it comes to public education start with what your biggest problem is in your 9-1-1 center. Ep 375 features Kaitlin, Dispatcher, & Public Education Specialist, Charleston Co. Consolidated 9-1-1, SC.
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Episode 374 features Charlie Cullen, Technical Services Director for the UCSF Police Department, CA.
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"I think every call helps, there is something to be learned." Ep 373 features Monique, Deputy Director, Cheyenne County Emergency Communications, Nebraska.
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Check out this installment of "Inside INdigital" from network sponsor @INdigital for the month of March - "When the phone doesn’t ring."
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"We never know anyone's full story, because we don't know that full story, we need to have compassion." Ep 372 features Dawn, 9-1-1 Lead Dispatcher & Instructor w/Denise Amber Lee Foundation.
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"Rekindle your passion, just do that, & don't ever be afraid to ask for help." Ep. 371 features Karen Carlson, PSAP Product Manager w/@NICE_PublicSafe on her journey from 9-1-1 dispatcher to manager to Industry Partner.
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As a Telecommunicator, you want to be as efficient as possible when dispatching calls. Lives depend on it – not just the caller’s but the well-being of the first responders you are dispatching.
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“I believe that in creating ourselves, we also help others to create themselves.”
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From Dispatcher, to Police Officer, to Psychologist, Ep 370 features Dr. Stephanie Conn, Psychologist at First Responder Psychology & Author of Increasing Resilience in Police & Emergency Personnel.
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Episode 369 features funny and outrageous 9-1-1 stories from an Open Mic session.
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As the calls came in, West and his staff started tracking the tornado as it moved through Fultondale and crossed over into the Center Point area. When it comes to natural disasters, emergency response has to be ready to serve the public.
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Episode 368 features #IAM911 stories from a virtual Imagine Listening session.
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“The collaboration helped save a 9-1-1 caller in rural Kansas who was unable to provide his location, but using RadiusPlus mapping, the Telecommunicator was able to determine exactly where he was.”
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Triumph through struggle and dark days and how technology helps minimize contact in a pandemic. Ep 367 features Rob, Dir. Knox Co. 9-1-1, IN.
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In 9-1-1 you have to find the humor in some calls, otherwise, you may burn out...Ep 366 features Chris, Field Engineer, with INdigital and dispatcher with Blount County 911 out of Alabama. This is an @INdigital exclusive for February.
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Advancement in emergency services technology and molding the next generation through training and experience. Ep 365 features Laura, National Training & Coordinating Manager at St. John Ambulance out of New Zealand.
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As we head into a new year, all of us at INdigital just want to remind you that you are doing a great job. Your excellent work is not going unnoticed.
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