Read More“My passion has always been making 911 better, the whole field, better”
What happened in Alabama and Indiana is just a piece of the puzzle when we look at Next Generation 911. Our goal has always been and will continue to be to improve the 911 industry for you and your callers and do it by going above and beyond the current standards.
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There are people from all over the world attending this event! You might think that being online will make it challenging to create new relationships, but that's just the opposite!
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Check out this installment of "Inside INdigital" from network sponsor @INdigital for the month of March - "When the phone doesn’t ring."
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We don’t always get to pick what comes our way. Despite all of the unexpected, you all adapted and the industry adapted.
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"One of the reasons I dispatch part-time is that we can make a difference," Christopher said. "50 percent [of calls you receive are calls] where you have the opportunity to make a difference.
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There’s a stigma around adding text-for-911 to centers because many think it would bring an influx of calls, problems, and a slowed workflow. For many PSAPs though, it has done the complete opposite! It’s increased workflow, helped individuals in situations where talking could be dangerous, and helped keep phone lines open for incoming calls.
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