Episode 351 features Hank Hunt, President of the Kari Hunt Foundation. This episode is Hank's presentation from the Dare to be Great - Fall Virtual Conference and it's a story of heartbreak and triumph.
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A look at the evolution of 9-1-1 w/Mike, Systems Infrastructure Specialist with INdigital. Mike dispatched early on and moved to the fire department at age 16, EMT at 18 and has continued his love for public safety ever since.
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Episode 349 features Molly, ESTA ambulance call taker, Melbourne, Australia.
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Episode 348 features the Open Mic Live stories shared during the Response2020 Imagine Listening session.
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Haleyville has been at the forefront of 911, from that first call in the country to the first Next-Gen 911 call. They take pride in that…
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Episode 347 features the #IAM911 stories shared during the Response2020 Imagine Listening session.
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El Paso firefighters need us now more than ever and we are asking you to help answer their call.
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Records, Dispatch, Yoga, a love that inspires, and the one that gives it life. Episode 346 features Luz, 9-1-1 Dispatcher out of Southern California and Founder of Dispatch Wellness.
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Looking out the 3rd floor window in the 911 center where I work it was a bright, clear, sunny day and the tornado sirens were sounding.
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Often when we think of big public problems, we believe our one voice can't possibly make a difference. However, in cities, towns, and states across the nation, we've watched telecommunicators get reclassified to better reflect the critical work of being the first of the first responders.
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In our session “When Next Generation Becomes Now: What’s Next?” at Dare to be Great 2020, we’ll talk about how public safety leaders are using this data to save lives, allocate resources efficiently, and react faster to changing public safety paradigms.
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Founder and CEO of Agency360 Public Safety Software and former police officer Matthew Molter gives a sneak peek at ways to create a great employee experience that makes your team want to stay.
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Dispatching in Alaska, an explosion, and navigating difficult conversations. Ep 345 features Roxy, Director, Lyon Co. ECC, KS.
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From location accuracy to mapping to real-time environmental data, heightened levels of situational awareness mean that call takers and dispatchers alike can get responders to the scene more quickly, saving more lives.
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As a full-service public safety provider, we understand what is on the line and we are here to walk beside you as we all improve the 911 industry, together.
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When you hear a parent cry out for their child, and all you can do is listen and tell them that help is on the way, it’s a sound that stays with you forever. Episode 344 features Ryan, Systems Administrator at Gallatin County, KY and this is an INdigital exclusive.
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There’s a stigma around adding text-for-911 to centers because many think it would bring an influx of calls, problems, and a slowed workflow. For many PSAPs though, it has done the complete opposite! It’s increased workflow, helped individuals in situations where talking could be dangerous, and helped keep phone lines open for incoming calls.
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The importance of family, the push for training, & the need for peer support, Ep 343 features Anne, Assistant Director of Admin & Training at the City of Cambridge, MA.
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Episode 342 is the second part to the Imagine Listening session, called, "Open Mic" and features the stories that highlight the lighter side of 9-1-1. Thank you to everyone who attended, shared stories, and who were there for each other.
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