Within the Trenches Ep 669

Ep. 669 features a LIVE broadcast from the 2026 NC PSAP Manager’s Conference.

Episode topics –

  • Real-life stories from dispatchers and center managers about entering and growing in 911 careers

  • The importance of resilience, support systems, and coping mechanisms in emergency communications

  • Advancements in Next Generation 911 technology and statewide disaster response strategies

  • Generational impacts, career motivation, and memorable calls in the dispatch profession

  • Recruitment advice and resources for those considering a career as a 911 telecommunicator in North Carolina

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ricardo Martinez IIComment