Within the Trenches Ep 638
Join me for a special episode highlighting a recent project experience with Business Insider for their Insider YouTube channel entitled, “How 911 Dispatchers Actually Work.” (Watch the Insider video below)
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Preview of Ricardo’s appearance on Business Insider’s Insider channel
Real-life 911 calls and memorable dispatcher moments
The challenges of multitasking and triaging calls under pressure
The emotional impact and lasting memories from the job
Advocacy for 911 professionals and why their stories matter
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.