Within the Trenches Ep 622

Ep 622 features Jennifer, a 911 professional and Operations Manager out of Texas.

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Episode topics –

  • Jennifer’s first ever experience at a national public safety conference and her takeaways

  • The value of networking, vendor halls, and unexpected wellness moments (like puppy therapy!)

  • Transitioning from the military to dispatch, and what it’s like jumping into the field during COVID

  • Developing the crucial “dispatch ear” and navigating high-pressure calls—including those she’ll never forget

  • Advice for new dispatchers and the importance of staying resilient and open-minded in a tough profession

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ricardo Martinez IIComment