Within the Trenches Ep 621

Ep 621 features Brianna, a 911 professional out of Pennsylvania.

Episode topics –

  • Brianna’s unconventional start in public safety and how an EMT background led to a dispatch career

  • Behind-the-scenes of dispatcher training, early challenges, and handling life-or-death calls

  • Discussion of high-stress incidents, including a hostage situation that blurred the line between hoax and reality

  • The evolving culture around wellness and mental health in 911 dispatch

  • Brianna’s powerful personal “why” for serving in emergency communications and what she wishes she’d known at the start

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ricardo Martinez IIComment