Within the Trenches Ep 610

Ep 610 features Ginny, a 911 professional with Henderson County Sheriff's Office out of NC.

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Episode topics –

  • How Ginny was inspired from a young age to serve her community and what led her to a career in dispatch.

  • The intense learning curve and initial shocks of her early days on the job.

  • The importance of empathy, intuition, and the “human connection” in crisis situations.

  • Changes in training culture, mental health support, and why peer support matters more than ever.

  • Ginny’s best advice for new dispatchers and her reflections on what she wishes she’d known at the start.

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ricardo Martinez IIComment