Within the Trenches Ep 605

Ep 605 features Shanna, a 911 shift supervisor and CTO with Henderson County Sheriff's Office out of NC.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • What it’s really like starting out as a 911 dispatcher and walking into dispatch for the first time

  • The unique skills and "dispatcher ear" needed to juggle intense calls and multitasking

  • Emotional impact and coping with difficult calls, especially those involving children

  • The importance of peer support and teamwork within dispatch centers

  • Advice for new dispatchers and Shanna’s inspiration for becoming a Certified Training Officer

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ricardo Martinez IIComment