"Emergency dispatchers are often the first to be forgotten and the last to be remembered in the field of public-safety. Ricardo Martinez, the founder of Within the Trenches Podcast and the #IAM911 Movement, has been a godsend to the 911 industry. His creativity started a movement at a time when dispatchers desperately needed reminding of their occupational value to public-safety by validating their professional worth and personal sacrifice. #IAM911 has given dispatchers a voice; that voice has shared countless stories proving to all the rest of us that dispatchers are ordinary people who do extraordinary things in public service."
- Ryan Dedmon
Outreach Director, 911 Training Institute