Within the Trenches Ep 451

When it comes to a statewide rollout, it's all about collaboration. Ep 451 features Amy, Jennifer, and Jason as they come together as 911, 988, and tech to rollout 988. You don't want to miss this amazing RapidDeploy exclusive episode.

RapidDeploy ExclusiveRicardo Martinez IIJuly 22, 2022Comment

Within the Trenches Ep 450

Ep 450 features Open Mic stories from the Imagine Listening session at the 2022 NENA conference.

Ricardo Martinez IIJuly 19, 2022Comment

NENA 2022 Spotlight - SiriusXM Connected Vehicle Services

Ricardo Martinez IIJuly 14, 2022Comment

Within the Trenches Ep 449

"I'm proud of all of you, because you can do it, even when you don't think you can, you can do it." Ep 449 features #IAM911 stories from the Imagine Listening session from #NENA2022.

Ricardo Martinez IIJuly 12, 2022Comment

Within the Trenches Ep 448

In this line of work we have to give ourselves some grace. "The biggest part of this job is being human." Ep 448 features Ashley, Founder of the Raspy Dispatcher, and is a dispatcher out of California.

Ricardo Martinez IIJuly 5, 2022Comment

Questions and answers about the new RQI T-CPR program

Please check out and share another great guest blog for the month of June from Media Partner Sponsor RQI with, “Questions and answers about the new RQI T-CPR program.”

RQI ExclusiveRicardo Martinez IIJune 30, 2022Guest BlogComment

Investing in the Transformation of Public Safety

Please check out and share another great guest blog for the month of June from Podcast Network Sponsor Carbyne with, “Investing in the Transformation of Public Safety.”

Carbyne ExclusiveRicardo Martinez IIJune 29, 2022Guest BlogComment

Within the Trenches Ep 447

In 9-1-1, calls can go from 0 to all hands on deck in seconds. Ep 447 features siblings Erin & Tom, dispatchers w/Stamford ECC and this is a Carbyne exclusive.

Ricardo Martinez IIJune 29, 2022Comment

Within the Trenches Ep 446

"My idea of success had changed. Success started to look like, making a change in people's lives, gaining recognition for frontline dispatchers and call takers..." Ep 446 features Andrea, Customer Success Manager w/Carbyne.

Ricardo Martinez IIJune 23, 2022Comment

Safety is a Corporate Leader’s Responsibility

Please check out and share this guest blog for the month of June from Podcast Network Sponsor Carbyne with, “Safety is a Corporate Leader’s Responsibility.”

Carbyne ExclusiveRicardo Martinez IIJune 22, 2022Guest BlogComment

Telecommunicator provides CPR guidance, strength and reassurance for frantic caller

Please check out and share this compelling story for the month of June from Media Partner Sponsor RQI with “Telecommunicator provides CPR guidance, strength and reassurance for frantic caller.”

RQI ExclusiveRicardo Martinez IIJune 21, 2022Guest BlogComment

Within the Trenches Ep 445

It's about the journey, and the experience we gained along the way. Looking back on ones career and having no regrets is what it is all about. Ep 445 features Tina, Director at Aurora 911, CO.

Ricardo Martinez IIJune 19, 2022Comment

Within the Trenches Ep 444

We can change our mindset by putting some good out in the world, but it starts with putting some good into ourselves first. Ep 444 features Dominique, Dispatch Supervisor out of FL, and Founder of HELLO, 911!

Ricardo Martinez IIJune 7, 2022Comment

Within the Trenches Ep 443

"If I tell her to get out of the car I didn't want her to get swept away, because as soon as she gets out of the car, and there is no help there, it's over..." Ep 443, a Carbyne exclusive episode, features Cody, Exec. Dir. RED Center, OH.

Ricardo Martinez IIMay 31, 2022Comment

Emergency Medicine for the FaceTime Generation

Please check out and share another great guest blog post to close out the month of May from our network sponsor Carbyne with “Emergency Medicine for the FaceTime Generation.”

Carbyne ExclusiveRicardo Martinez IIMay 31, 2022Guest BlogComment

Three New T-CPR Programs Empower Your Telecommunicators to Save More Lives

Check out and share another great guest blog post for the month of May from Media Partner Sponsor RQI w/Three New T-CPR Programs Empower Your Telecommunicators to Save More Lives.

RQI ExclusiveRicardo Martinez IIMay 26, 2022Guest BlogComment

Within the Trenches Ep 442

In 9-1-1 we pull from our many resources to assist us with a call. Sometimes those resources include our life experience. Ep 442 features Yasmen, Supervisor at Osceola SO, FL.

Ricardo Martinez IIMay 26, 2022Comment

Within the Trenches Ep 441

If you could go back in time with the dispatch knowledge you have now and give yourself some advice at the beginning of your career, what would it be? Ep 441 features Erika, 9-1-1 Communications Specialist, Osceola SO, FL.

Ricardo Martinez IIMay 25, 2022Comment

Peering Into the Crystal Ball of Public Safety

Check out and share this guest blog post for the month of May from Code Seven Podcast Network Sponsor Carbyne w/Peering Into the Crystal Ball of Public Safety

Carbyne ExclusiveRicardo Martinez IIMay 24, 2022Guest BlogComment

Within the Trenches Ep 440

In this profession it is important to remain humble or be humbled. Ep 440 features Karl & Dennis of PenCom 9-1-1, WA, and Julie of RQI Partners, LLC as they share T-CPR save stories and more!

Ricardo Martinez IIMay 11, 2022Comment