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HomeAboutBlogCommunity - The TrenchesContact Virtual Events Conference Agenda Speakers Conference Sponsors All Virtual Events Podcast Within the Trenches Podcast Be a podcast guest Resources Audio Library Dispatch Resources About the #IAM911 Movement #IAM911 Stories Project #IAM911 Videos ShopSupport the Podcast
Within the Trenches Media
Born out of the power of storytelling Within the Trenches Media produces and distributes content through the Code Seven Podcast Network that highlights the stories of those who answer the call in 9-1-1.
Within the Trenches Ep 436
Within the Trenches Ep 436

Ep 436 features #IAM911 stories that were shared during an Imagine Listening session at the 2022 Texas Public Safety Conference.

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Ricardo Martinez IIApril 20, 2022Comment
Talk When You Can, Text When You Can’t: The Power of Instant Messaging In Emergency Response.
Talk When You Can, Text When You Can’t: The Power of Instant Messaging In Emergency Response.

Check out and share this guest blog post for the month of April from Code Seven Podcast Network Sponsor Carbyne w/”Talk When You Can, Text When You Can’t: The Power of Instant Messaging In Emergency Response.”

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Carbyne ExclusiveRicardo Martinez IIApril 18, 2022guest postComment
Within the Trenches Ep 435
Within the Trenches Ep 435

"The most important thing with compassion fatigue, stress or burnout is being intentional with your self-care." Ep 435 features Angela, Licensed Professional Counselor, and dispatcher of 18 years.

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Ricardo Martinez IIApril 14, 2022Comment
Within the Trenches Ep 434
Within the Trenches Ep 434

Ep 434 features a special Open Mic Live session from the Texas Public Safety Conference. I was joined by Crystal and Terri and we had an amazing time.

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Ricardo Martinez IIApril 6, 2022Comment
NC 911 Board Hosts "Tell Your Story" with Ricardo Martinez in Recognition of National Public Safety Telecommunicator Week
NC 911 Board Hosts "Tell Your Story" with Ricardo Martinez in Recognition of National Public Safety Telecommunicator Week

NC 911 Board Hosts "Tell Your Story" with Ricardo Martinez in Recognition of National Public Safety Telecommunicator Week

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Ricardo Martinez IIApril 4, 2022Comment
Eyes on the Scene: How Live Video from a Caller can Transform your Situational Awareness
Eyes on the Scene: How Live Video from a Caller can Transform your Situational Awareness

Check out and share the second guest blog post for the month of March from Code Seven Podcast Network Sponsor Carbyne w/"Eyes on the Scene: How Live Video from a Caller can Transform your Situational Awareness."

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Carbyne ExclusiveRicardo Martinez IIMarch 31, 2022Guest BlogComment
Within the Trenches Ep 433
Within the Trenches Ep 433

We help those who call for help on 9-1-1, but sometimes, our callers help us too. Ep 433 features Juliet, Senior Supervisor w/WestComm, MA. She is also the first recipient of the Firework Scholarship awarded by 911der Women, Inc.

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Ricardo Martinez IIMarch 29, 2022Comment
Within the Trenches Ep 432
Within the Trenches Ep 432

"I think the most important thing is that every single day, you will make a difference." Ep 432 features Valerie, Training Coordinator w/NRV911, VA.

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Ricardo Martinez IIMarch 22, 2022Comment
Within the Trenches Ep 431
Within the Trenches Ep 431

In 9-1-1, it is sometimes the reactions from the callers that get us. Ep 431 features Amanda, Communications Technician with Stark County out of Ohio.

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Carbyne ExclusiveRicardo Martinez IIMarch 19, 2022Comment
New Media Partner Sponsor Reveal - RQI Partners, LLC
New Media Partner Sponsor Reveal - RQI Partners, LLC

We are proud to announce that RQI Partners, LLC has become a Media Partner Sponsor.

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Ricardo Martinez IIMarch 15, 2022Comment
Three Benefits of Carbyne Responder Connect for Transforming Situational Awareness for Field Responders
Three Benefits of Carbyne Responder Connect for Transforming Situational Awareness for Field Responders

Check out and share this guest blog post for the month of March from Code Seven Podcast Network Sponsor Carbyne w/"Three Benefits of Carbyne Responder Connect for Transforming Situational Awareness for Field Responders."

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Carbyne ExclusiveRicardo Martinez IIMarch 15, 2022Carbyne, Guest BlogComment
Within the Trenches Ep 430
Within the Trenches Ep 430

"Chance favors the prepared mind." Ep 430 features Lee Ann Magoski, Director of Emergency Communications, Monterrey County, CA.

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Ricardo Martinez IIMarch 14, 2022Comment
Within the Trenches Ep 429
Within the Trenches Ep 429

After a hard call we don't want to leave our post. We feel guilty for wanting to take care of ourselves. This is why checking in with each other is important. Ep 429 features Monica, Supervisor w/San Jose Fire, CA.

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Ricardo Martinez IIMarch 8, 2022Comment
March Media Partner Spotlight - RapidSOS
March Media Partner Spotlight - RapidSOS

In this episode I sit down with Karin Marquez, Chief Public Safety Brand Officer with RapidSOS, Michael Hirsch, Senior Product Manager, Sirius XM Connected Vehicles, and Carla Even, Police Communications Manager, Chula Vista PD out of California.

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Ricardo Martinez IIMarch 5, 2022Comment
Within the Trenches Ep 428
Within the Trenches Ep 428

It is hard to explain the feeling of being in a room with people who know what you are going through, but you know that if you share, you will be embraced. Ep 428 features Wendy Hummell, Ret. Detective, Creator/Host of Guns & Yoga Podcast.

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Ricardo Martinez IIMarch 4, 2022Comment
Within the Trenches Ep 427
Within the Trenches Ep 427

In 9-1-1, ones tone of voice can change the direction of a call in an instant, but there is a way to be firm and real in order to help callers. Ep 427 features Melanie Neal, Executive Dir. w/Guilford Metro 9-1-1, NC.

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Ricardo Martinez IIFebruary 24, 2022Comment
Within the Trenches Ep 426
Within the Trenches Ep 426

9-1-1 is a stressful job as it is, but add 20 days of terror with a serial bomber, and it makes it that much worse. Ep 426 features Veronica Neal, Partner Development Rep. w/Virtual Academy Advanced Training Solutions.

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Ricardo Martinez IIFebruary 17, 2022Comment
Within the Trenches Ep 425
Within the Trenches Ep 425

Sometimes it takes an earth shattering experience to put life into perspective... Ep 425 features my #BTD2022 Keynote, "An Emergency Landing" and how this incident relates to what we go through in dispatch and how we can overcome.

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Ricardo Martinez IIFebruary 8, 2022Comment
Within the Trenches Ep 424
Within the Trenches Ep 424

There is power in storytelling, and sometimes...that story comes full circle. Ep 424 features Lauren Sisler, ESPN Sportscaster, and Inspirational Speaker.

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Ricardo Martinez IIFebruary 3, 2022Comment
Within the Trenches Ep 423
Within the Trenches Ep 423

Some see the importance of dispatch involvement in debriefings and others don't get it. Ep 423 features Keely, Executive Director of Mountain Valley Communications Center, NJ.

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Ricardo Martinez IIJanuary 24, 2022Comment
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Imagine Listening Vol. II: Your Worst Day is our Everyday
By Martinez II, Ricardo
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